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PCLive.com Launches New Blog to Help PC Users Solve Computer Problems : For PC's Sake will provide interactive community to educate users and share
CEDAR RAPIDS, Iowa (Business Wire EON) June 3, 2008 -- Recognizing the high level of frustration this causes, PCLive.com, a supplier of online technical support for PCs, today announced the launch of its new blog, For PC's Sake. The blog is designed to provide an interactive community that helps educate users on how to solve simple but nagging PC problems, and to share troubleshooting tips and tricks from both customers and the PCLive.com staff.
"PCs are subject to all kinds of issues," said Robert O'Dell, CEO of SecurityCoverage, Inc., PCLive.com's parent company. "Some, like viruses, spyware, pop-ups, etc. come from the outside. Others come from the inside ? for example an incorrect setting that keeps a software application from running properly. Often when these issues occur, the first thought is 'someone must have figured out how to solve this before.' Our new blog is designed to draw upon the collective knowledge of PC users all over the world, creating a central location where users can find simple answers to their questions, and share their knowledge of a particular issue with others."
For the first 10 weeks, For PC's Sake will offer posts from its first featured guest blogger Dan Gookin, author of the PCs for Dummies book series. Gookin will be discussing the most pressing PC topics and innovations from his perspective to help PC users deal with the common, everyday hassles. Future plans call for other well-known guest bloggers to contribute alongside PCLive.com's own in-house experts.
"Each day, the blog will feature informative tips to benefit PC users, from tips and tricks for dealing with pop-ups to e-mail safety, to virus hoaxes, to suggestions on when you know it's time to retire your PC," O'Dell said. "There will also be posts directing visitors to great freebies and add-ons that are available. We want to create a community that allows PC users to find answers, share horror stories (both technical and customer service-oriented), and ultimately make PC computing a more enjoyable, trouble-free experience."
The blog is the latest innovation from www.PCLive.com , whose online technical support service promises to instantly solve specific user problems. For $59.95 per incident, PCLive.com technicians will take over a user's computer (with the user's permission) and instantly repair it, ridding the PC of viruses, spyware, pop-ups, Internet and browser issues and other problems that are hurting its performance.
About PCLive
PCLive.com offers 24-hour live computer support to help you, your family and your business enjoy the use of computers without having to become computer experts. For just $59.95 per session, PCLive.com remotely solves a wide range of computer problems from removing spyware, adware or other malicious software to fixing problems with your Internet browser?all with one click or call. With www.PCLive.com, you don't have to choose from a complicated menu of services or even leave the comfort of home. Simply click on Fix It Now to chat instantly or call 888-PCLive-Now (888-725-4836) and a highly trained computer support specialist will work with you to immediately solve your computer problem. PCLive is owned and operated by SecurityCoverage, Inc., a privately-owned managed security and support services provider in Cedar Rapids, Iowa.
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